All orders are triple checked before shipping, but if you still received a defective or incorrect item, please let us know immediately. Significantly factory defective or incorrect items, are accepted for exchange within 7 days from which shipment is received.
Please be aware that due to limited quantities of merchandise we can only replace an item for the same article in a different size or color, while supplies last.
If the item you received was incorrect (size, color, or item) we will cover the shipping cost along with processing the replacement once the returned item is back in our possession.
We do not accept any packages sent without prior authorization.
All orders will be verified and processed within 3-5 business days of purchase via online. (https://plethora.world)
We ship all U.S. continental domestic orders via UPS Ground. All packages are insured and trackable.
Please allow at least an additional 7 business days for delivery*
You will receive shipping confirmation via email the day that your order is packaged. Orders placed on weekends will be processed on Mondays.
For tracking, once your order is shipped, please contact UPS for any updates on the status of your shipment.
*These are estimated timeframes and are not guaranteed.
International orders are priced in USD and will be shipped either UPS, USPS or DHL. International shipping prices are shown at the checkout window and vary by country.
In the event that there are any issues after the package arrives in your resident country, the recipient is responsible for contacting their local postal service to resolve said issues. If your international shipment has been in-transit for over 20 days, please contact your local postal service or customs office to see if the package is being held and provide them with your tracking number along with a form of identification.
INTERNATIONAL CUSTOMS AND DUTIES
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges and are not able to tell you what the costs may be, as customs polices and import duties differ from country to country.
We are not responsible for any lost, stolen or damaged shipments (domestic or international). Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier.
For any other information or assistance regarding an order please email email@example.com
PACKAGES RETURNED TO SENDER
Once a package has been returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null & Void.